Latest news from the Financial Ombudsman Service and contact details for our press office.

Media enquiries

  • Office hours (8.30am-5.30pm, Mon-Fri): 0207 964 1234
  • Urgent out-of-hours service for journalists: 07901 118 018
  • Email: [email protected] 

Consumers and businesses can find additional ways to contact us.

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News from the ombudsman

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Financial Ombudsman Service in the news

Complaints about guarantor loans – 23 August 2019
Latest complaints data shows that the Financial Ombudsman Service upheld four in every five complaints about guarantor loans in the first quarter of the year. Read the full story in The Times.

PPI deadline looms - 2 August 2019
Chief ombudsman and chief executive Caroline Wayman was interviewed about the forthcoming PPI claims deadline on 29 August. Read full details on Reuters.

Complaints brought to the Ombudsman increase - 20 July 2019
The number of cases brought to the Financial Ombudsman Service increased last year to more than 388,000. Read the full story in the Yorkshire Post.

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